1. Introduction
New Horizons Cybersoft Limited (“NHCL”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website (nhclindia.com) or use our services. This Privacy Policy explains how we collect, use, disclose, store and protect personal data, and your rights with respect to such data.
By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our website or share your personal information with us.
2. Definitions
“Personal Data” / “Personal Information” means any information relating to an identified or identifiable natural person.
“Usage Data” means non-personal data collected automatically (e.g. IP address, browser type) when you access the site.
“Services” refers to the various products, website features, and offerings provided by NHCL.
“Third Parties” refers to service providers, partners, or entities outside NHCL who may process data on our behalf or otherwise.
3. What Data We Collect
We collect certain information to provide and improve our services. The types of data we may collect include:
3.1 Information You Provide
Name, email address, phone number, postal address, company name, job title (when you contact us or register for services)
Payment or billing information (if you purchase or subscribe to paid services)
Content you submit (e.g. messages, uploads, feedback)
Any other information you choose to provide
3.2 Usage & Technical Data (collected automatically)
IP address, device identifier, browser type and version, operating system Referral URL, pages visited, time of access, click-stream data Cookies, web beacons, analytics data
3.3 Other Sources
From third-party sources (e.g. publicly available information, social media, third-party analytics or marketing providers) Aggregated or anonymized data
4. Purpose of Processing & Legal Basis
We use personal data for the following reasons:
To provide, operate, maintain and improve our website and services
To respond to your inquiries, provide customer support
To send you updates, newsletters, marketing communications (where you have given consent)
To process payments and billing
To enforce our Terms of Service, for compliance, fraud prevention, security
To analyze usage, monitor trends, detect and prevent security incidents
For other legitimate business purposes consistent with this Privacy Policy
Our legal basis for processing personal data may include consent, performance of a contract, compliance with legal obligations, legitimate interests, or other applicable legal grounds under the laws of India or other jurisdictions.
5. Cookies & Tracking Technologies
We use cookies, web beacons, local storage, and other tracking technologies to improve your experience, analyze usage, and deliver tailored content. You may disable cookies via browser settings, but doing so may limit certain features of our site.
6. Data Sharing & Disclosure
We may share your personal data under the following circumstances:
With Service Providers / Processors – third parties who perform services for us (hosting, analytics, email, payment processors) under contractual obligations to protect your data
Business Transfers – in connection with a merger, acquisition, or sale of assets, subject to notice and protections
Legal Requirements – when required by law, regulation, court order, governmental request, or to enforce our rights and protect the rights or safety of others
Consent – when you have given explicit permission
We will require that any third parties adhere to confidentiality and data protection obligations.
7. Cross-Border Transfer
Since NHCL may operate globally or engage service providers outside India, your personal data may be transferred to or processed in countries with different data protection laws.
We will ensure appropriate safeguards (e.g., contractual protections, standard contractual clauses, data localization measures where required) are in place to protect your data during such transfers.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g. to comply with legal obligations, resolve disputes).
When no longer needed, we will securely delete, anonymize or irreversibly de-identify your data.
9. Security Measures
We implement reasonable organizational, technical, and administrative safeguards to protect personal data from unauthorized access, loss, misuse, alteration or destruction. However, no security system is absolutely perfect; if you believe your data security has been compromised, please contact us immediately.
10. Your Rights
Subject to applicable law, you may have the following rights:
Access your personal data.
Correct or update inaccurate or incomplete data.
Request deletion or erasure of data (right to be forgotten).
Withdraw consent (without affecting prior lawful processing).
Object to certain processing or request restriction.
Data portability (where applicable).
Lodge complaints with supervisory or regulatory authorities.
To exercise these rights, please contact us (see below). We may require verification to ensure the security of your data.
11. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data of minors. If you believe we have inadvertently collected such data, please contact us and we will take steps to delete that information.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will post the updated version on our website with the effective date. For material changes, we may provide additional notice (e.g. via email). Please revisit this page periodically.
13. Contact Information
If you have any questions, concerns or requests about this Privacy Policy or your personal data, you may contact us:
New Horizons Cybersoft Limited
Corporate Office: H No. 8-2-624/1, 3rd Floor 2, Avenue 4, Road No. 10, Opposite City Central Mall, Banjara Hills, Hyderabad, Telangana – 500034, India
Email: info@nhclindia.com
Phone: +91-9397306732